# SupportDraftMessage object

## Fields

| Field                                    | Type    | Description | Editable |
| ---------------------------------------- | ------- | ----------- | -------- |
| message\_content                         | string  |             |          |
| kind                                     | string  |             |          |
| settings                                 | object  |             |          |
| status                                   | string  |             |          |
| resolved\_time\_unix                     | integer |             |          |
| comment                                  | string  |             |          |
| create\_user\_resolved\_read\_time\_unix | integer |             |          |
| created\_at\_unix                        | integer |             |          |
| updated\_at\_unix                        | integer |             |          |

## Filters

| Field                         | Description                                                                                     |
| ----------------------------- | ----------------------------------------------------------------------------------------------- |
| id                            | ID                                                                                              |
| resolved\_user\_id            |                                                                                                 |
| created\_user\_id             |                                                                                                 |
| approved                      | 1: `status` が `approved` で絞り込み                                                                  |
| rejected                      | 1: `status` が `rejected` で絞り込み                                                                  |
| resolved                      | 1: `resolved_user_id` と `resolved_time` が空でない条件で絞り込み                                            |
| in\_review                    | 1: `status` が `in_review` または空、且つ、`resolved_user_id` と `resolved_time` が空で無い条件で絞り込み             |
| read                          | 1: `create_user_resolved_read_time` が空でない条件で絞り込み 0: `create_user_resolved_read_time` が空の条件で絞り込み |
| content\_or\_room\_name\_like | `message_content` または関連するRoomの名前に部分一致                                                           |
| from\_created\_at             | 指定時刻の日付以降に作成されたデータ。IntegerのUNIX時間を設定                                                            |
| to\_created\_at               | 指定時刻の日付以前に作成されたデータ。IntegerのUNIX時間を設定                                                            |

[![Run in Postman](https://run.pstmn.io/button.svg)](https://app.getpostman.com/run-collection/39359c5335f2548543e9)

## find support draft message

<mark style="color:blue;">`GET`</mark> `https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/{:id}`

#### Headers

| Name           | Type   | Description              |
| -------------- | ------ | ------------------------ |
| X-Access-Token | string | set you access token     |
| Content-Type   | string | application/vnd.api+json |
| Accept         | string | application/vnd.api+json |

{% tabs %}
{% tab title="200 " %}

```
HTTP/1.1 200 OK
Content-Type: application/vnd.api+json

{
  "data": {
    "id": "2",
    "type": "support_draft_messages",
    "links": {
      "self": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/2"
    },
    "attributes": {
      "message_content": "Message Content",
      "kind": "text",
      "settings": {},
      "status": "rejected",
      "resolved_time_unix": 1542606103,
      "comment": null,
      "create_user_resolved_read_time_unix": null,
      "created_at_unix": 1542603677,
      "updated_at_unix": 1542606103
    },
    "relationships": {
      "support": {
        "links": {
          "self": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/2/relationships/support",
          "related": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/2/support"
        },
        "data": {
          "type": "supports",
          "id": "2"
        }
      },
      "resolved_user": {
        "links": {
          "self": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/2/relationships/resolved_user",
          "related": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/2/resolved_user"
        },
        "data": {
          "type": "users",
          "id": "1"
        }
      },
      "created_user": {
        "links": {
          "self": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/2/relationships/created_user",
          "related": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/2/created_user"
        },
        "data": {
          "type": "users",
          "id": "1"
        }
      },
      "room": {
        "links": {
          "self": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/2/relationships/room",
          "related": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/2/room"
        },
        "data": {
          "type": "rooms",
          "id": "1"
        }
      }
    }
  }
}
```

{% endtab %}
{% endtabs %}

## search support draft messages

<mark style="color:blue;">`GET`</mark> `https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages`

#### Headers

| Name           | Type   | Description              |
| -------------- | ------ | ------------------------ |
| X-Access-Token | string | set you access token     |
| Content-Type   | string | application/vnd.api+json |
| Accept         | string | application/vnd.api+json |

{% tabs %}
{% tab title="200 " %}

```
{
  "data": [
    {
      "id": "2",
      "type": "support_draft_messages",
      "links": {
        "self": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/2"
      },
      "attributes": {
        "message_content": "Message Content",
        "kind": "text",
        "settings": {},
        "status": "rejected",
        "resolved_time_unix": 1542606103,
        "comment": null,
        "create_user_resolved_read_time_unix": null,
        "created_at_unix": 1542603677,
        "updated_at_unix": 1542606103
      },
      "relationships": {
        "support": {
          "links": {
            "self": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/2/relationships/support",
            "related": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/2/support"
          },
          "data": {
            "type": "supports",
            "id": "2"
          }
        },
        "resolved_user": {
          "links": {
            "self": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/2/relationships/resolved_user",
            "related": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/2/resolved_user"
          },
          "data": {
            "type": "users",
            "id": "1"
          }
        },
        "created_user": {
          "links": {
            "self": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/2/relationships/created_user",
            "related": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/2/created_user"
          },
          "data": {
            "type": "users",
            "id": "1"
          }
        },
        "room": {
          "links": {
            "self": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/2/relationships/room",
            "related": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/2/room"
          },
          "data": {
            "type": "rooms",
            "id": "1"
          }
        }
      }
    }
  ],
  "meta": {
    "record_count": 1
  },
  "links": {
    "first": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages?page%5Bnumber%5D=1&page%5Bsize%5D=25",
    "last": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages?page%5Bnumber%5D=1&page%5Bsize%5D=25"
  }
}
```

{% endtab %}
{% endtabs %}

## create support draft message

<mark style="color:green;">`POST`</mark> `https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages`

#### Headers

| Name           | Type   | Description              |
| -------------- | ------ | ------------------------ |
| Accept         | string | application/vnd.api+json |
| Content-Type   | string | application/vnd.api+json |
| X-Access-Token | string | set your access token    |

#### Request Body

| Name | Type   | Description |
| ---- | ------ | ----------- |
| data | object |             |

{% tabs %}
{% tab title="200 " %}

```
{
  "data": {
    "id": "4",
    "type": "support_draft_messages",
    "links": {
      "self": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/4"
    },
    "attributes": {
      "message_content": null,
      "kind": "text",
      "settings": {},
      "status": "in_review",
      "resolved_time_unix": null,
      "comment": null,
      "create_user_resolved_read_time_unix": null,
      "created_at_unix": 1542681143,
      "updated_at_unix": 1542681143
    },
    "relationships": {
      "support": {
        "links": {
          "self": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/4/relationships/support",
          "related": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/4/support"
        },
        "data": {
          "type": "supports",
          "id": "2"
        }
      },
      "resolved_user": {
        "links": {
          "self": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/4/relationships/resolved_user",
          "related": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/4/resolved_user"
        },
        "data": null
      },
      "created_user": {
        "links": {
          "self": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/4/relationships/created_user",
          "related": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/4/created_user"
        },
        "data": {
          "type": "users",
          "id": "1"
        }
      },
      "room": {
        "links": {
          "self": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/4/relationships/room",
          "related": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/4/room"
        },
        "data": {
          "type": "rooms",
          "id": "1"
        }
      }
    }
  }
}
```

{% endtab %}
{% endtabs %}

## update support draft messages

<mark style="color:orange;">`PUT`</mark> `https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/{:id}`

#### Headers

| Name           | Type   | Description              |
| -------------- | ------ | ------------------------ |
| X-Access-Token | string | set you access token     |
| Content-Type   | string | application/vnd.api+json |
| Accept         | string | application/vnd.api+json |

#### Request Body

| Name | Type   | Description |
| ---- | ------ | ----------- |
| data | object |             |

{% tabs %}
{% tab title="200 " %}

```
{
  "data": {
    "id": "2",
    "type": "support_draft_messages",
    "links": {
      "self": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/2"
    },
    "attributes": {
      "message_content": "Message Content",
      "kind": "text",
      "settings": {},
      "status": "in_review",
      "resolved_time_unix": null,
      "comment": "comment",
      "create_user_resolved_read_time_unix": null,
      "created_at_unix": 1542603677,
      "updated_at_unix": 1542681780
    },
    "relationships": {
      "support": {
        "links": {
          "self": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/2/relationships/support",
          "related": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/2/support"
        },
        "data": {
          "type": "supports",
          "id": "2"
        }
      },
      "resolved_user": {
        "links": {
          "self": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/2/relationships/resolved_user",
          "related": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/2/resolved_user"
        },
        "data": null
      },
      "created_user": {
        "links": {
          "self": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/2/relationships/created_user",
          "related": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/2/created_user"
        },
        "data": {
          "type": "users",
          "id": "1"
        }
      },
      "room": {
        "links": {
          "self": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/2/relationships/room",
          "related": "https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/2/room"
        },
        "data": {
          "type": "rooms",
          "id": "1"
        }
      }
    }
  }
}
```

{% endtab %}
{% endtabs %}

## delete support draft message

<mark style="color:red;">`DELETE`</mark> `https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/{:id}`

#### Headers

| Name           | Type   | Description              |
| -------------- | ------ | ------------------------ |
| X-Access-Token | string | set you access token     |
| Content-Type   | string | application/vnd.api+json |
| Accept         | string | application/vnd.api+json |

{% tabs %}
{% tab title="204 " %}

```
Completed 204 No Content
```

{% endtab %}
{% endtabs %}

## mark read all resolved

<mark style="color:orange;">`PUT`</mark> `https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/mark_read_all_resolved`

#### Headers

| Name           | Type   | Description              |
| -------------- | ------ | ------------------------ |
| X-Access-Token | string | set you access token     |
| Content-Type   | string | application/vnd.api+json |
| Accept         | string | application/vnd.api+json |

{% tabs %}
{% tab title="200 " %}

```
{
  "data": [
    {
      "id": "4",
      "type": "support_draft_messages",
      "links": {
        "self": "/rapi/v1/support_draft_messages/4"
      },
      "attributes": {
        "message_content": null,
        "kind": "text",
        "settings": {},
        "status": "approved",
        "resolved_time_unix": null,
        "comment": null,
        "create_user_resolved_read_time_unix": 1542682190,
        "created_at_unix": 1542681143,
        "updated_at_unix": 1542682190
      },
      "relationships": {
        "support": {
          "links": {
            "self": "/rapi/v1/support_draft_messages/4/relationships/support",
            "related": "/rapi/v1/support_draft_messages/4/support"
          },
          "data": {
            "type": "supports",
            "id": "2"
          }
        },
        "resolved_user": {
          "links": {
            "self": "/rapi/v1/support_draft_messages/4/relationships/resolved_user",
            "related": "/rapi/v1/support_draft_messages/4/resolved_user"
          },
          "data": null
        },
        "created_user": {
          "links": {
            "self": "/rapi/v1/support_draft_messages/4/relationships/created_user",
            "related": "/rapi/v1/support_draft_messages/4/created_user"
          },
          "data": {
            "type": "users",
            "id": "1"
          }
        },
        "room": {
          "links": {
            "self": "/rapi/v1/support_draft_messages/4/relationships/room",
            "related": "/rapi/v1/support_draft_messages/4/room"
          },
          "data": {
            "type": "rooms",
            "id": "1"
          }
        }
      }
    }
  ]
}
```

{% endtab %}
{% endtabs %}

## approve

<mark style="color:orange;">`PUT`</mark> `https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/{:id}/approve`

#### Headers

| Name           | Type   | Description              |
| -------------- | ------ | ------------------------ |
| X-Access-Token | string | set you access token     |
| Content-Type   | string | application/vnd.api+json |
| Accept         | string | application/vnd.api+json |

{% tabs %}
{% tab title="200 " %}

```
{
  "data": {
    "id": "2",
    "type": "support_draft_messages",
    "links": {
      "self": "/rapi/v1/support_draft_messages/2"
    },
    "attributes": {
      "message_content": "Message Content",
      "kind": "text",
      "settings": {},
      "status": "approved",
      "resolved_time_unix": 1542682297,
      "comment": null,
      "create_user_resolved_read_time_unix": null,
      "created_at_unix": 1542603677,
      "updated_at_unix": 1542682297
    },
    "relationships": {
      "support": {
        "links": {
          "self": "/rapi/v1/support_draft_messages/2/relationships/support",
          "related": "/rapi/v1/support_draft_messages/2/support"
        },
        "data": {
          "type": "supports",
          "id": "2"
        }
      },
      "resolved_user": {
        "links": {
          "self": "/rapi/v1/support_draft_messages/2/relationships/resolved_user",
          "related": "/rapi/v1/support_draft_messages/2/resolved_user"
        },
        "data": {
          "type": "users",
          "id": "1"
        }
      },
      "created_user": {
        "links": {
          "self": "/rapi/v1/support_draft_messages/2/relationships/created_user",
          "related": "/rapi/v1/support_draft_messages/2/created_user"
        },
        "data": {
          "type": "users",
          "id": "1"
        }
      },
      "room": {
        "links": {
          "self": "/rapi/v1/support_draft_messages/2/relationships/room",
          "related": "/rapi/v1/support_draft_messages/2/room"
        },
        "data": {
          "type": "rooms",
          "id": "1"
        }
      }
    }
  }
}
```

{% endtab %}
{% endtabs %}

## reject

<mark style="color:orange;">`PUT`</mark> `https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/{:id}/reject`

#### Headers

| Name           | Type   | Description              |
| -------------- | ------ | ------------------------ |
| X-Access-Token | string | set you access token     |
| Content-Type   | string | application/vnd.api+json |
| Accept         | string | application/vnd.api+json |

{% tabs %}
{% tab title="200 " %}

```
{
  "data": {
    "id": "2",
    "type": "support_draft_messages",
    "links": {
      "self": "/rapi/v1/support_draft_messages/2"
    },
    "attributes": {
      "message_content": "Message Content",
      "kind": "text",
      "settings": {},
      "status": "approved",
      "resolved_time_unix": 1542682297,
      "comment": null,
      "create_user_resolved_read_time_unix": null,
      "created_at_unix": 1542603677,
      "updated_at_unix": 1542682297
    },
    "relationships": {
      "support": {
        "links": {
          "self": "/rapi/v1/support_draft_messages/2/relationships/support",
          "related": "/rapi/v1/support_draft_messages/2/support"
        },
        "data": {
          "type": "supports",
          "id": "2"
        }
      },
      "resolved_user": {
        "links": {
          "self": "/rapi/v1/support_draft_messages/2/relationships/resolved_user",
          "related": "/rapi/v1/support_draft_messages/2/resolved_user"
        },
        "data": {
          "type": "users",
          "id": "1"
        }
      },
      "created_user": {
        "links": {
          "self": "/rapi/v1/support_draft_messages/2/relationships/created_user",
          "related": "/rapi/v1/support_draft_messages/2/created_user"
        },
        "data": {
          "type": "users",
          "id": "1"
        }
      },
      "room": {
        "links": {
          "self": "/rapi/v1/support_draft_messages/2/relationships/room",
          "related": "/rapi/v1/support_draft_messages/2/room"
        },
        "data": {
          "type": "rooms",
          "id": "1"
        }
      }
    }
  }
}
```

{% endtab %}
{% endtabs %}

## mark read

<mark style="color:orange;">`PUT`</mark> `https://{YOUR_OKSKY_DOMAIN}/rapi/v1/support_draft_messages/{:id}/mark_read`

#### Headers

| Name           | Type   | Description              |
| -------------- | ------ | ------------------------ |
| X-Access-Token | string | set you access token     |
| Content-Type   | string | application/vnd.api+json |
| Accept         | string | application/vnd.api+json |

{% tabs %}
{% tab title="200 " %}

```
{
  "data": {
    "id": "2",
    "type": "support_draft_messages",
    "links": {
      "self": "/rapi/v1/support_draft_messages/2"
    },
    "attributes": {
      "message_content": "Message Content",
      "kind": "text",
      "settings": {},
      "status": "approved",
      "resolved_time_unix": 1542682297,
      "comment": null,
      "create_user_resolved_read_time_unix": 1542682346,
      "created_at_unix": 1542603677,
      "updated_at_unix": 1542682346
    },
    "relationships": {
      "support": {
        "links": {
          "self": "/rapi/v1/support_draft_messages/2/relationships/support",
          "related": "/rapi/v1/support_draft_messages/2/support"
        },
        "data": {
          "type": "supports",
          "id": "2"
        }
      },
      "resolved_user": {
        "links": {
          "self": "/rapi/v1/support_draft_messages/2/relationships/resolved_user",
          "related": "/rapi/v1/support_draft_messages/2/resolved_user"
        },
        "data": {
          "type": "users",
          "id": "1"
        }
      },
      "created_user": {
        "links": {
          "self": "/rapi/v1/support_draft_messages/2/relationships/created_user",
          "related": "/rapi/v1/support_draft_messages/2/created_user"
        },
        "data": {
          "type": "users",
          "id": "1"
        }
      },
      "room": {
        "links": {
          "self": "/rapi/v1/support_draft_messages/2/relationships/room",
          "related": "/rapi/v1/support_draft_messages/2/room"
        },
        "data": {
          "type": "rooms",
          "id": "1"
        }
      }
    }
  }
}
```

{% endtab %}
{% endtabs %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.ok-sky.com/resources-api/resources-object/supportdraftmessage-object.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.